Next Delivery Window

Order in the next:

For next day delivery!

Free delivery on orders over £40

See our delivery page for more details

Delivery & Returns

Delivery

Charges:

  • Standard delivery is £3.75
  • Next day delivery is £7.00
  • Saturday delivery is £14.99
  • International delivery is based on weight and destination, please use the estimator on the basket page.

 

Delivery Times:

We handmake everything at Choc on Choc, so standard delivery can take up to 2-5 days to despatch, but always aim for this to be sooner where possible.

Your order will be sent by Hermes if under the value of £40.00. Any orders over the value of £40.00 may be sent via a courier DPD, where a signature will be required.

If you select next day delivery and order before 12pm, your order will be delivered the next working day (but remember we will need a signature to deliver your parcel, so please make sure that there is someone to accept delivery if you can't be there!)

Missed Delivery:

Should delivery to the address not be possible, a card should be left by the carrier to let you know how you can collect the parcel or how to arrange re-delivery. It then becomes the recipient's responsibility to arrange a suitable re-delivery date. We accept no liability if delivery is not made due to the recipient not being available, or if goods become unsuitable as a result of non-delivery. 

 

Returns

We hope your order is to your complete satisfaction. If there is a problem please contact us and we will aim to fix things for you as soon as possible.